.page-faq {
  --faq-line: 1px solid rgba(11, 31, 24, 0.14);
  --faq-radius: 14px;
  background: var(--c-rice);
}

.page-faq #triage,
.page-faq #login-steps,
.page-faq #screen-steps,
.page-faq #causes,
.page-faq #support {
  scroll-margin-top: 6.5rem;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(1.25rem, 4vw, 2rem) 0 clamp(2.25rem, 6vw, 3.75rem);
  border-bottom: var(--faq-line);
  background:
    radial-gradient(130% 100% at 0% 0%, rgba(46, 143, 196, 0.22), transparent 58%),
    radial-gradient(100% 90% at 100% 0%, rgba(233, 118, 43, 0.16), transparent 60%),
    var(--c-rice);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -22%;
  right: -12%;
  width: min(52vw, 540px);
  aspect-ratio: 1;
  pointer-events: none;
  background: repeating-linear-gradient(115deg, rgba(18, 63, 46, 0.11) 0 1px, transparent 1px 26px);
  -webkit-mask-image: radial-gradient(circle at 72% 28%, #000 0%, transparent 72%);
  mask-image: radial-gradient(circle at 72% 28%, #000 0%, transparent 72%);
}

.page-faq .faq-hero .container {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__title {
  margin: 0.6rem 0 1rem;
  max-width: 22ch;
  font-size: clamp(2rem, 6.2vw, 3.4rem);
  line-height: 1.14;
  letter-spacing: -0.02em;
  font-weight: 900;
  color: var(--c-green-deep);
}

.page-faq .faq-hero__lede {
  margin: 0;
  max-width: 62ch;
  font-size: clamp(1rem, 2.4vw, 1.125rem);
  line-height: 1.78;
  color: rgba(11, 31, 24, 0.82);
}

.page-faq .faq-jump {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 1.75rem;
}

.page-faq .faq-jump__link {
  display: inline-flex;
  align-items: center;
  padding: 0.55rem 1rem;
  border: var(--faq-line);
  border-radius: var(--r-pill);
  background: rgba(255, 255, 255, 0.74);
  color: var(--c-green-deep);
  font-size: var(--fs-14);
  font-weight: 600;
  text-decoration: none;
  transition: background 0.18s var(--ease), border-color 0.18s var(--ease), color 0.18s var(--ease);
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  background: var(--c-green);
  border-color: var(--c-green);
  color: var(--c-paper);
}

/* ---------- 问题分流 ---------- */
.page-faq .faq-triage__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(1.5rem, 4vw, 3rem);
  align-items: start;
}

.page-faq .faq-status {
  display: grid;
  gap: 0.65rem;
  margin-top: 1.5rem;
}

.page-faq .faq-status__item {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: center;
  gap: 0.4rem 0.75rem;
  padding: 0.95rem 1.1rem;
  border: var(--faq-line);
  border-left: 4px solid var(--c-silver);
  border-radius: var(--r-m);
  background: var(--c-paper);
  text-decoration: none;
  transition: transform 0.18s var(--ease), box-shadow 0.18s var(--ease), border-color 0.18s var(--ease);
}

.page-faq .faq-status__item:hover,
.page-faq .faq-status__item:focus-visible {
  transform: translateX(3px);
  box-shadow: var(--sh-card);
}

.page-faq .faq-status__item--alert { border-left-color: var(--c-coral); }
.page-faq .faq-status__item--warn { border-left-color: var(--c-orange); }
.page-faq .faq-status__item--info { border-left-color: var(--c-sky); }
.page-faq .faq-status__item--ok { border-left-color: var(--c-green); }

.page-faq .faq-status__item .badge {
  grid-column: 1;
  justify-self: start;
}

.page-faq .faq-status__text {
  grid-column: 1 / -1;
  font-size: var(--fs-14);
  line-height: 1.65;
  color: rgba(11, 31, 24, 0.78);
}

.page-faq .faq-status__go {
  grid-column: 2;
  grid-row: 1;
  font-family: var(--f-mono);
  font-size: var(--fs-16);
  color: var(--c-sky-deep);
}

.page-faq .faq-triage__media {
  margin: 0;
  border-radius: var(--r-l);
  overflow: hidden;
  box-shadow: var(--sh-soft);
}

.page-faq .faq-triage__media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .faq-flow {
  max-width: 660px;
  margin: 2rem auto 0;
  color: var(--c-sky);
}

.page-faq .faq-flow svg {
  display: block;
  width: 100%;
  height: auto;
}

/* ---------- 登录四步 ---------- */
.page-faq .faq-steps__list {
  list-style: none;
  margin: 1.75rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.9rem;
}

.page-faq .faq-step {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.9rem 1.1rem;
  padding: clamp(1rem, 2.5vw, 1.5rem);
  border: var(--faq-line);
  border-left: 4px solid var(--c-green);
  border-radius: var(--r-m);
  background: var(--c-paper);
  box-shadow: var(--sh-card);
}

.page-faq .faq-step__num {
  display: grid;
  place-items: center;
  width: 2.5rem;
  height: 2.5rem;
  border-radius: var(--r-s);
  background: var(--c-orange);
  color: #ffffff;
  font-size: var(--fs-14);
  font-weight: 700;
}

.page-faq .faq-step__body {
  min-width: 0;
}

.page-faq .faq-step__title {
  margin: 0 0 0.4rem;
  font-size: var(--fs-18);
  font-weight: 700;
  line-height: 1.4;
  color: var(--c-green-deep);
}

.page-faq .faq-step__text {
  margin: 0 0 0.6rem;
  font-size: var(--fs-16);
  line-height: 1.72;
  color: rgba(11, 31, 24, 0.82);
}

.page-faq .faq-step__judge {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.45rem;
  margin: 0 0 0.85rem;
  padding: 0.55rem 0.75rem;
  border-radius: var(--r-s);
  background: var(--c-sky-mist);
  font-size: var(--fs-14);
  line-height: 1.6;
  color: var(--c-green-deep);
}

.page-faq .faq-step__judge strong {
  font-family: var(--f-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.06em;
  color: var(--c-sky-deep);
}

.page-faq .faq-check {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  cursor: pointer;
  font-size: var(--fs-14);
  color: rgba(11, 31, 24, 0.62);
}

.page-faq .faq-check__input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.page-faq .faq-check__box {
  display: grid;
  place-items: center;
  flex: none;
  width: 1.15rem;
  height: 1.15rem;
  border: 1.5px solid var(--c-silver);
  border-radius: 4px;
  background: var(--c-paper);
  transition: background 0.18s var(--ease), border-color 0.18s var(--ease);
}

.page-faq .faq-check__box::after {
  content: "";
  width: 0.5rem;
  height: 0.28rem;
  border-left: 2px solid #ffffff;
  border-bottom: 2px solid #ffffff;
  transform: rotate(-45deg) scale(0.6);
  opacity: 0;
  transition: opacity 0.14s var(--ease), transform 0.14s var(--ease);
}

.page-faq .faq-check__input:checked + .faq-check__box {
  background: var(--c-green);
  border-color: var(--c-green);
}

.page-faq .faq-check__input:checked + .faq-check__box::after {
  opacity: 1;
  transform: rotate(-45deg) scale(1);
}

.page-faq .faq-check__input:checked + .faq-check__box + .faq-check__label {
  color: var(--c-green);
  font-weight: 600;
}

.page-faq .faq-check__input:focus-visible + .faq-check__box {
  outline: 2px solid var(--c-sky);
  outline-offset: 2px;
}

.page-faq .faq-steps__note {
  margin: 1.25rem 0 0;
  padding-left: 0.9rem;
  border-left: 3px solid var(--c-orange);
  font-size: var(--fs-14);
  line-height: 1.72;
  color: rgba(11, 31, 24, 0.72);
}

/* ---------- 小屏三步 ---------- */
.page-faq .faq-screen__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(1.5rem, 4vw, 2.75rem);
  align-items: start;
}

.page-faq .faq-screen__media {
  margin: 1.5rem 0 0;
  border-radius: var(--r-l);
  overflow: hidden;
  box-shadow: var(--sh-soft);
}

.page-faq .faq-screen__media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .faq-screen__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1.35rem;
  counter-reset: faqscreen;
}

.page-faq .faq-screen__item {
  position: relative;
  padding-left: 3.15rem;
}

.page-faq .faq-screen__item::before {
  counter-increment: faqscreen;
  content: counter(faqscreen, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: -0.15rem;
  padding: 0.32rem 0.45rem;
  border-radius: var(--r-s);
  background: var(--c-sky-mist);
  color: var(--c-sky-deep);
  font-family: var(--f-mono);
  font-size: var(--fs-14);
  font-weight: 700;
}

.page-faq .faq-screen__item::after {
  content: "";
  position: absolute;
  left: 1.05rem;
  top: 2.1rem;
  bottom: -1.35rem;
  width: 1px;
  background: rgba(46, 143, 196, 0.35);
}

.page-faq .faq-screen__item:last-child::after {
  display: none;
}

.page-faq .faq-screen__title {
  margin: 0 0 0.4rem;
  font-size: var(--fs-18);
  font-weight: 700;
  line-height: 1.45;
  color: var(--c-green-deep);
}

.page-faq .faq-screen__text {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.72;
  color: rgba(11, 31, 24, 0.82);
}

/* ---------- 速查表 ---------- */
.page-faq .faq-table-wrap {
  margin-top: 1.5rem;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  border: var(--faq-line);
  border-radius: var(--r-m);
  background: var(--c-paper);
}

.page-faq .faq-table {
  width: 100%;
  min-width: 560px;
  border-collapse: collapse;
  font-size: var(--fs-14);
}

.page-faq .faq-table__caption {
  padding: 0.8rem 1rem;
  text-align: left;
  font-size: var(--fs-12);
  letter-spacing: 0.06em;
  color: rgba(11, 31, 24, 0.6);
  background: rgba(220, 239, 247, 0.4);
}

.page-faq .faq-table th {
  padding: 0.85rem 1rem;
  text-align: left;
  font-size: var(--fs-12);
  font-weight: 600;
  letter-spacing: 0.08em;
  background: var(--c-green-deep);
  color: var(--c-rice);
}

.page-faq .faq-table td {
  padding: 0.85rem 1rem;
  border-top: var(--faq-line);
  vertical-align: top;
  line-height: 1.65;
  color: rgba(11, 31, 24, 0.82);
}

.page-faq .faq-table tbody tr:nth-child(even) {
  background: rgba(220, 239, 247, 0.32);
}

.page-faq .faq-table td:first-child {
  font-weight: 600;
  color: var(--c-green-deep);
}

/* ---------- 折叠说明 ---------- */
.page-faq .accordion {
  margin-top: 1.5rem;
}

.page-faq .accordion__item h3 {
  margin: 0;
  font-size: var(--fs-16);
  font-weight: 700;
  line-height: 1.5;
}

.page-faq .accordion__panel p {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.75;
  color: rgba(11, 31, 24, 0.8);
}

/* ---------- 联系区 ---------- */
.page-faq .faq-contact {
  padding: clamp(1.5rem, 4vw, 2.75rem);
  border-radius: var(--r-l);
  background:
    radial-gradient(110% 120% at 100% 0%, rgba(46, 143, 196, 0.35), transparent 62%),
    var(--c-green-deep);
  color: var(--c-rice);
  box-shadow: var(--sh-soft);
}

.page-faq .faq-contact__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(1.5rem, 4vw, 2.5rem);
}

.page-faq .faq-contact .eyebrow {
  color: rgba(220, 239, 247, 0.78);
}

.page-faq .faq-contact__title {
  margin: 0.4rem 0 0.8rem;
  color: var(--c-paper);
}

.page-faq .faq-contact__lede {
  margin: 0 0 1.5rem;
  max-width: 46ch;
  font-size: var(--fs-16);
  line-height: 1.75;
  color: rgba(247, 244, 234, 0.84);
}

.page-faq .faq-contact__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1rem;
}

.page-faq .faq-contact__item {
  padding-bottom: 0.9rem;
  border-bottom: 1px solid rgba(220, 239, 247, 0.22);
}

.page-faq .faq-contact__item:last-child {
  border-bottom: none;
  padding-bottom: 0;
}

.page-faq .faq-contact__label {
  display: block;
  margin-bottom: 0.25rem;
  font-family: var(--f-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.1em;
  color: rgba(220, 239, 247, 0.68);
}

.page-faq .faq-contact__value {
  display: block;
  font-size: var(--fs-18);
  font-weight: 600;
  color: var(--c-paper);
  word-break: break-word;
}

.page-faq .faq-contact__value--sm {
  font-size: var(--fs-14);
  font-weight: 400;
  line-height: 1.7;
  color: rgba(247, 244, 234, 0.86);
}

.page-faq .faq-contact__aside {
  padding: clamp(1rem, 3vw, 1.5rem);
  border: 1px solid rgba(220, 239, 247, 0.24);
  border-radius: var(--r-m);
  background: rgba(11, 31, 24, 0.28);
}

.page-faq .faq-contact__subtitle {
  margin: 0 0 0.9rem;
  font-size: var(--fs-16);
  font-weight: 700;
  color: var(--c-paper);
}

.page-faq .faq-contact__tips {
  margin: 0 0 1.1rem;
  padding-left: 1.1rem;
  display: grid;
  gap: 0.55rem;
  font-size: var(--fs-14);
  line-height: 1.7;
  color: rgba(247, 244, 234, 0.86);
}

.page-faq .faq-contact__note {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.72;
  color: rgba(220, 239, 247, 0.76);
}

.page-faq .faq-contact__note a {
  color: var(--c-orange);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 预防建议 ---------- */
.page-faq .faq-tips {
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.85rem;
  margin-top: 1.5rem;
}

.page-faq .faq-tip {
  padding: 1.1rem 1.15rem;
  border: var(--faq-line);
  border-top: 3px solid var(--c-orange);
  border-radius: var(--r-m);
  background: var(--c-paper);
}

.page-faq .faq-tip__title {
  margin: 0 0 0.45rem;
  font-size: var(--fs-16);
  font-weight: 700;
  color: var(--c-green-deep);
}

.page-faq .faq-tip__text {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.72;
  color: rgba(11, 31, 24, 0.78);
}

.page-faq .faq-prevent__back {
  margin: 1.5rem 0 0;
  font-size: var(--fs-14);
  line-height: 1.7;
  color: rgba(11, 31, 24, 0.72);
}

.page-faq .faq-prevent__back a {
  color: var(--c-sky-deep);
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-tips {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-triage__grid {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, 0.88fr);
  }

  .page-faq .faq-screen__grid {
    grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.08fr);
  }

  .page-faq .faq-screen__list {
    padding-top: 0.5rem;
  }

  .page-faq .faq-step {
    grid-template-columns: auto minmax(0, 1fr);
    gap: 1.1rem 1.35rem;
  }

  .page-faq .faq-step__num {
    width: 3rem;
    height: 3rem;
    font-size: var(--fs-16);
  }
}

@media (min-width: 820px) {
  .page-faq .faq-contact__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: start;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-jump__link,
  .page-faq .faq-status__item,
  .page-faq .faq-check__box,
  .page-faq .faq-check__box::after {
    transition: none;
  }

  .page-faq .faq-status__item:hover,
  .page-faq .faq-status__item:focus-visible {
    transform: none;
  }
}
<<<END>>>